Computer Screen Goes Black But Computer Still Running: Troubleshooting and Solutions

A black or blank screen can be quite a common issue with computers, but it is often quite solvable. Though it might seem like a severe problem, especially when the computer is still running, it usually denotes an issue with your display settings, connections, or hardware.

This article will guide you through troubleshooting steps to tackle this issue, and then provide you with a comparison table of reliable computer screen brands, their prices, and where you can get them affordably in the United States.

Troubleshooting Steps

Step 1: Check Your Connections

First, ensure all your cables are connected properly. It may seem basic, but a loose cable can cause a black screen. If you’re using a desktop, make sure both the monitor and computer are correctly plugged in. For laptops, ensure your power adapter is properly connected.

Step 2: Try a Different Screen or Monitor

If the connections aren’t the issue, try connecting your computer to a different monitor or screen. If the problem persists, it’s likely not a monitor issue, but if it works, your original screen may be faulty.

Step 3: Restart Your Computer

A simple reboot can resolve many issues, including a black screen. If you can’t see anything on the screen, you may have to do a hard restart by holding down the power button until the computer shuts down, then turning it back on.

Step 4: Boot in Safe Mode

If your screen still doesn’t work, try booting your computer in safe mode. This starts your system with a minimal set of drivers and services. If the screen works in safe mode, the issue may be a driver or software issue.

Video: How to Boot in Safe Mode in Windows BY How to Fix Your Computer

Step 5: Update or Roll Back Your Display Adapter Driver

In Device Manager, locate your display adapter, right-click it and then update the driver. If this doesn’t work, you can also try to ‘roll back driver’ to a previous version.

Step 6: Check for Windows Updates

Sometimes, black screens can be caused by software updates. Check to see if there are any pending Windows updates and install them.

Step 7: Seek Professional Help

If none of these steps resolve the issue, it might be best to consult with a professional. This could be a sign of a more serious hardware problem.

Reliable Computer Screen Brands – Comparison and Where to Get Them Cheap in the U.S.

BrandModelSizeResolutionPriceWhere to Buy
DellUltraSharp U2720Q27″4K UHD$579.99Amazon
HP24mh FHD Monitor24″FHD$164.99Best Buy
ASUSProArt PA248QV24.1″WUXGA$199.00Newegg
LG27UK850-W27″4K UHD$449.99B&H
BenQPD2700U27″4K UHD$539.99Amazon

Keep in mind that prices fluctuate, so be sure to check multiple retailers for the best deal. It’s also important to look out for sales events such as Black Friday, Cyber Monday, and Prime Day when you can score significant discounts on computer equipment.

Finally, always consider your specific needs when purchasing a monitor. While some models may be more expensive, they may also offer features that are important for your use case, such as higher resolution, better color accuracy, or more ergonomic designs. Conversely, cheaper models may be perfectly adequate for basic browsing or office work.


When your computer screen goes black but the computer is still running, don’t panic. Follow the troubleshooting steps outlined above, and you can often resolve the problem yourself. If all else fails, a reliable computer screen from a reputable brand can be an excellent investment. Always remember to balance cost with your specific needs, and you’re sure to find the perfect screen for you.

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